Legal texts

Legal Note

According to the consent to the article 10 of the Law 34/2002 from 11 July, of the Services of Company of Information and Electronic Commerce, we inform that the site and the dominion of belongs to RADEPA S.L. CIF: B41156225, with the seat in C/ Justino de Neve, 2, 41004 Sevilla (Spain), telephone +34 954 56 33 56 and e-mail address:


Privacy Policy

RADEPA S.L. through its website requests certain personal information from users. The information supplied by the user will be held in an automatically generated personal file belonging to RADEPA  S.L. and will be processed with the aim of providing the services requested by the user. The user authorises the automatic treatment of the personal data supplied as necessary for the supply of the agreed upon services. The personal information gathered from registered clients is stored in a data base which is property of RADEPA  S.L. , which provides the technical, organisational and security measures to guarantee the confidentiality and integrity of the information in compliance with the Personal Data Protection Legislation, Organic Law 15/1999 of 13 December, and other applicable legislation. RADEPA S.L., through its website, will use the data supplied by the user for internal use in order to publicise offers and promotions that may be of interest to the user. Th user agrees to cede his/her personal details to other companies (hotels) belonging to , RADEPA S.L and to other companies with which collaboration agreements have been reached with the only aim of providing a better service and at all times respecting Spanish data protection legislation. RADEPA S.L., through its website, will use cookies when the user is navigating on the site. The cookies are only associated with an anonymous user and his/her computer and do not supply information which might enable the identification of the user. The cookies make it possible to recognise registered users after they have registered for the first time without it being necessary for them to register every time they visit the site in order to enter areas of the site and services that are specifically reserved for them. Users have the option of stopping cookies from being generated by selecting the corresponding option in their navigator. Any registered user may exercise their right to access, correction, and cancellation of their personal information supplied to the website. This may be done either by writing to RADEPA  by email communication to:


Data protection

SEVILLA HOTELS COLLECTION, hereinafter SHC, includes Elvira Plaza Boutique Hotel, Halo Boutique Hotel, Boutique Hotel Casas de Santa Cruz and Apartamentos Suites Santa Cruz.

Hotel Boutique Elvira Plaza
RTA: H / SE / 01168
Owner: Restaurante Santa Cruz S.L.
CIF: B41204462
Registered office: Justino de Neve Street, 2
Halo Boutique Hotel
RTA: H / SE / 01271
Owner: RADEPA S.L.
CIF: B41156225
Registered office: Justino de Neve Street, 2
Hotel Boutique Casas de Santa Cruz
RTA: H / SE / 01103
Owner: Restaurante Santa Cruz S.L.
CIF: B41204462
Registered office: Justino de Neve Street, 2
Suites Suites Santa Cruz
RTA: A / SE / 00103
Owner: Business Alliance S.L.
CIF: B41352949
Registered office: Calle Pimienta, 1
Delegate of Data Protection (DPO): The User can contact the DPO through the following address, or by writing to the address of any of the owners to the attention of the "Delegate of Data Protection" .
By reading this Privacy Policy, the User is informed about how SHC collects, treats and protects the personal data that is provided through the site, or any of the websites of the accommodations included by SHC, (hereinafter, the "website"), as well as those of its connection and navigation through the Website (hereinafter, the "navigation") and any other information it may provide in the future to SHC through the Accommodation Contract or any other authorized means.
The User must carefully read this Privacy Policy, which has been written in a clear and simple manner, to facilitate its understanding, and determine freely and voluntarily if you wish to provide your personal data, or those of third parties, to SHC.
The data requested in the forms accessible from the Website are, in general, mandatory (unless in the required field specified otherwise) to meet the stated purposes. Therefore, if they are not provided or are not provided correctly, they can not be addressed.
Depending on the requests of the User, the personal data collected will be processed by SHC according to the following purposes:
Manage the reservations made, including payment management (where applicable) and the management of your requests and preferences.
Manage the subscription to the newsletter and subsequent remission of it.
Manage your contact requests with SHC through the channels provided for it.
Manage the sending of personalized commercial communications of SHC, by electronic and / or conventional means, in the cases in which the User so consents expressly.
Manage the provision of the contracted accommodation service, as well as the additional services to stay.
Manage the conduct of surveys and / or assessments related to the quality of the services provided by SHC and / or the perception of its image as a company.
The User's data will be kept for the period necessary for the fulfillment of each purpose or until the User requests his withdrawal from SHC, opposes or revokes his consent.

SHC may deal with the following categories of data, depending on the request made by the Client:
Identifying data: name, surnames
Contact information: Postal address, mobile phone, email address.
Personal characteristics data: date of birth, sex, nationality.
Preference data.
Geolocation data.
Data of the card, necessary for the payment of the reservation or to guarantee the same, as well as to pay for the stay or the services associated with it.
In case of registration and / or access through a third party account, SHC may collect and access certain information of the User's profile of the corresponding social network, only for internal administrative purposes and / or for the purposes indicated above.
In the event that the Client provides data of third parties, he / she declares to have their consent and undertakes to transfer the information contained in this Privacy Policy to the interested party, owner of said data, exempting SHC from any liability in this regard. sense. However, SHC may carry out the necessary verifications to verify this fact, adopting the corresponding due diligence measures, in accordance with the data protection regulations.
The data processing necessary for the fulfillment of the aforementioned purposes that require the consent of the Client for its realization, will not be carried out without it.
Likewise, in case the User withdraws his consent to any of the treatments, this will not affect the legality of the treatments carried out previously.
To revoke said consent, the User may contact SHC through the following channels: By means of a letter addressed to SEVILLA HOTELS COLLECTION, Plaza Doña Elvira, 5 - 41004, Seville, or by means of an email to the address, in both cases with the Reference "Data Protection".
Likewise, in those cases in which it is necessary to process the User's data for the fulfillment of a legal obligation or for the execution of the existing contractual relationship between SHC and the User, the treatment would be legitimated because it is necessary for compliance with said obligations. purposes On the other hand, the treatment carried out to carry out surveys and / or evaluations related to the quality of the services provided by SHC and / or to the perception of its image as a company will be made based on the legitimate interest of the person in charge.
The User's data may be communicated to:
Investee companies or SHC business group, solely for internal administrative purposes and / or for the purposes indicated above.
Operators of the hotels managed by SHC, solely for internal administrative purposes and / or for the purposes indicated above.
Suppliers of SHC for the adequate fulfillment of the legal obligations and / or the previously indicated purposes.
Partners and companies collaborating with SHC for the fulfillment of the purposes previously indicated and / or, if so authorized, for the sending of commercial communications.
Public Administrations, in the cases provided by Law.
The recipients indicated in this section may be located within or outside the European Economic Area, in the latter case being duly legitimated international data transfers.
The user:
Guarantees that you are of legal age or legally emancipated in your case, fully capable, and that the data provided to SHC are true, accurate, complete and up-to-date. For these purposes, the User is responsible for the truthfulness of all the data communicated and will keep the information provided in a timely manner, in a way that responds to their real situation.
Guarantees that you have informed third parties of those who provide your data, if any, of the aspects contained in this document. It also guarantees that you have obtained your authorization to provide your data to SHC for the purposes indicated.
It will be responsible for the false or inaccurate information that you provide through the Web Site and for the damages, direct or indirect, that this causes to SHC or to third parties.
One of the purposes for which SHC treats the User's data will be for the sending of commercial communications, by electronic and / or conventional means, with information related to products, services, promotions, offers, events or relevant news for Users. Whenever any communication of this type is made,